Available in: Axsy Mobile for Salesforce, Axsy Field Service, Axsy Public Sector, Axsy Retail Execution

When working with App Config Versions in the Axsy Config Tool it is possible to define multiple Config Scopes so that different profiles and/or users receive different configuration settings.


There is always an Org Default Config Scope. To create additional scopes:

  1. While in edit mode with the Axsy Config Tool, select the Manage Scopes button
  2. In the window that appears, select the Create Scope button
  3. Give the scope a name, and search for profiles and/or users to add to the scope
  4. Select Save


Figure 1 - Select the "Manage Scopes" button to create a new scope



Figure 2 - The "Manage Scopes" window displays a list of existing scopes along with a "Create Scope" button to create a new one



Figure 3 - Each Scope can be given a name and has search boxes available to add users and profiles to the scope



Figure 4 - To view and edit an existing scope, select it from the "Scope" drop-down list in the Axsy Config Tool



After completing the above steps, the newly created scope will initially match the Org Default, but further edits to the scope can be made to apply different behaviour. 


Please see the following article for more information on how to compare two config scopes: Comparing Config Scopes


Scope Application Hierarchy

Scopes are applied to users logged in to the Axsy Mobile App based on a hierarchy:

  1. If the user is listed in the Users List for a scope, that scope's configuration will be applied
  2. If the user is not listed in any Users List for a scope, but the user's profile is listed in the Profiles List for a scope, that scope's configuration will be applied
  3. If the user is not listed in any Users List for a scope and the user's profile is also not listed in any Profiles List for a scope, then Org Default scope will be applied